Last updated: January 01, 2026
We respect your privacy and are committed to protecting personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following personal information:
- Name
- Company name
- Email address
- Phone number
- Information submitted via contact or quote request forms
- IP address and browser data through analytics tools
2. How Information Is Collected
Information is collected through:
- Website contact forms
- Quote requests
- Email communications
- Website analytics and cookies
3. Purpose of Collection
Personal information is collected for the purposes of:
- Responding to inquiries and quote requests
- Communicating with customers and business contacts
- Managing business relationships
- Improving Website performance and usability
- Meeting legal and accounting obligations
4. Consent
By submitting personal information through the Website, you consent to its collection and use for the purposes described above.
Marketing communications are not currently sent. If marketing emails are introduced in the future, consent will be obtained in accordance with applicable laws, and recipients will have the ability to opt out at any time.
5. Disclosure of Information
We do not sell personal information. Information may be shared with trusted service providers, including:
- Website hosting providers
- Email and communication platforms
- Analytics providers
- Business management or CRM systems
Some service providers may store or process data outside Canada. In such cases, information is protected by contractual and security safeguards.
6. Safeguards
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse. Access is limited to authorized personnel only.
7. Retention
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
8. Access and Correction
Individuals have the right to request access to their personal information and to request corrections if inaccurate. Requests may be submitted using the contact information below and will be responded to within a reasonable timeframe.
9. Cookies and Analytics
This Website uses cookies and analytics tools to understand how visitors use the Website and to improve functionality.
You may disable cookies through your browser settings; however, some Website features may not function properly.
10. Contact Information
For questions or requests regarding this Privacy Policy or your personal information, please contact:
Infinite Specialty Metals
Email: privacy@infinite-sm.com
Phone: (416) 564-2141
